Frequently Asked Questions

You can quickly send us a message or get our contact info from our Contact page which is accessible at the link on the top of this page above our logo.
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We accept Visa, MasterCard, Discover, and PayPal.
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Our mailing address is: Magnet Jewelry Store, PO Box 3, Hazleton, PA 18201
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Yes. Please consider your size carefully when making choices and ordering. We list the size(s) we offer for each piece in the options menu or the product description. Please be sure to choose your size(s) based on your actual wrist or ankle size against the skin without adding extra. You can see more information regarding sizing below and on our Your Size page which is accessible at the link on the top of this page above and to the right of our phone number.
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If you do not know your actual size, measure yourself with a soft measuring tape, or string and ruler. Wrap it around where you will wear the piece, snugly against your skin, without adding extra. Do not wrap it loosely and do not add extra. Then use your actual size when selecting sizes. You can see more information regarding sizing on our Your Size page which is accessible at the link on the top of this page above and to the right of our phone number.
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You can see information regarding sizing on our Your Size page which is accessible at the link on the top of this page above and to the right of our phone number.
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Your magnetic jewelry or magnetic wrap should fit comfortably. It should not be too loose or too tight. If it is not comfortable, it is unlikely you will wear it. One size does not fit all. Please consider your size carefully when making choices. You can see more information regarding sizing on our Your Size page which is accessible at the link on the top of this page above and to the right of our phone number.
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Experiment wearing your bracelet or anklet on each wrist or ankle. If one side has more discomfort, start on that side. For wire/tube bracelets, if it is comfortable, try wearing with magnets on top of your wrist as well as bottom. Be patient. For many, a difference may be noticed in hours or days, for others it may take longer, and still others may not notice a difference.
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We are glad to help with a size replacement or style exchange. For more information, please see our Shipping & Returns page which is accessible at the link on the top of this page above our logo.
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Your Satisfaction is 100% Guaranteed! We care very much about your satisfaction and happiness. You may return anything you purchase from Magnet Jewelry Store, within 30 days of delivery for a size exchange, or style exchange, or refund. In addition, if you find an error or defect in your order, let us know right away, so we can remedy the situation. For more information, please see our Shipping & Returns page which is accessible at the link on the top of this page above our logo.
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Most orders are processed and shipped within 0(same day) - 2 business days from order date. Estimated delivery time from when an order is shipped is shown below.
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Yes!

Our shipping fee within the U.S.A. is FREE for U.S.P.S. 1st Class (delivery time about 3-5 Postal Days), $5 (or Free with $50 Purchase) for U.S.P.S. Priority (delivery time about 2-4 Postal Days) and $19 for U.S.P.S. Express (delivery time is 1-2 Postal Days). Express shipping requires signature at time of delivery. If you are not present at time of delivery, your U.S.P.S. delivery person will leave a note advising they attempted delivery with instructions to pick up your package at your local Post Office.

International shipping fee is FREE for U.S.P.S. 1st Class International (delivery time about 6-15 Days), $15 for U.S.P.S. Priority (delivery time about 6-10 Days) and $29 for Express (delivery time about 5 Days).
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If your shipping address is outside the U.S.A. then you would be responsible for any duties or customs fees that may be assessed. You will also be responsible for knowing any import policies that may apply in your country such as restrictions or prohibited items.
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6% on orders that ship to Pennsylvania.
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Magnet Jewelry Store offers safe & secure ordering online. We are a member of the Better Business Bureau and we are McAfee certified safe & secure. If you have any questions do not hesitate to call toll free 877-924-2767. We are glad to answer any questions you may have or to take your order on the phone if you wish.
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YES. When we collect sensitive information on this website such as credit card data or other personal information, it will be encrypted and transmitted to us securely. You can confirm this by looking for a closed lock icon at the bottom of your web browser, or looking for https at the beginning of the address of the checkout page(s) where you enter your personal information. In addition, we are a member of the Better Business Bureau and we are McAfee certified safe & secure.
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We will never sell or rent your information to anyone for any reason. We only use your information to fill your order and to contact you in regard to your order if needed.
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Gauss is a commonly used measure of the strength of a magnet named after the German mathematician Carl Friedrich Gauss. The higher the gauss, the higher the magnetic strength.
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Gauss is not the only measure of a magnet and can be misleading. Other factors can also be important such as the size and type of the magnet(s) and also where the magnet(s) is worn. Wearing magnets on one part of your body(wrist for example) may affect other areas of your body, but also wearing magnet(s) closer to a painful area can sometimes be a factor. Unfortunately, some sellers make exaggerated claims about gauss, so be sure to purchase from a seller you can trust such as Magnet Jewelry Store.
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Rare-earth magnets are strong permanent magnets made from alloys of rare earth elements. They are the strongest type of permanent magnets.
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A neodymium magnet is a type of rare-earth permanent magnet. They are the strongest type of permanent magnets.
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It is your choice, but we have suggestions. It depends on what the magnetic jewelry is made of. In some cases tap and pool water can damage the cosmetic look of the jewelry.

Our jewelry that is completely made of Stainless Steel (link bracelets and anklets and some cable wire bracelets) can be worn while bathing and swimming if you wish.

Please note that our cable wire bracelets that sell for less than $15 are not completely made of stainless steel as we explain in our product descriptions and we suggest removing these styles before bathing and swimming for cosmetic reasons.

For cosmetic reasons we suggest removing most Copper Jewelry before bathing or swimming. This does not apply to the Sergio Lub line of copper magnetic bracelets. Sergio says it is OK to wear his handmade bracelets while bathing, and actually suggests doing so.

While magnetic hematite may offer wonderful results for many people, Magnetic Hematite Jewelry should be kept as dry as possible. You should also remove your magnetic hematite jewelry before bathing and swimming. If you do not want to be concerned with keeping your magnetic jewelry dry, you should consider our stainless steel magnetic jewelry.
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Most people allow copper to age and tarnish naturally, particularly where it is worn against the skin. For more information on copper care, www.google.com copper cleaning.
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Millions of people use magnets and magnetic therapy products for many different conditions such as arthritis, joint pain and swelling, hip pain, circulation, fibro-myalgia, muscle pain, headaches, backaches, neck pain, knee pain, carpal tunnel, poor circulation, tennis elbow, tendinitis, and many other conditions.
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It is possible that the magnets in a magnetic bracelet, when worn alongside a watch, may affect the timing of a watch. It is also possible, if you have a battery operated watch, the magnets may drain the power from the battery.
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The real answer is maybe. Real copper can naturally react to some people's perspiration to turn skin and copper green or blue or black. This is a natural reaction that may happen because of the nature of real copper. One can look at the pure copper made Statue of Liberty to see this green patina in action. You also may know someone that experienced green marks from wearing 14K gold which contains some copper. This is the nature of real copper. It can be removed with soap & water. Some people have body chemistry that's more prone to staining than others. It can happen due to acid in perspiration, and for some, it can be a possible sign of unhealthy diets or a sign that the body is hungry for copper, which is a needed mineral that is essential to sustain human life. If you get this discoloration on your skin or copper and you do not like it, consider magnet jewelry without copper such as stainless steel magnetic jewelry or beaded magnetic jewelry which will not do this.
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Yes. You can request wholesale information at the Wholesale Info link on the top of this page above our phone number.
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You should not use magnets if you have an electronic implanted medical device of any kind such as a pacemaker, defibrillator, or insulin pump, or if you are pregnant.

We make no overt or implied claims for cure, treatment, effectiveness, health, or mitigation of any condition. The information we provide is for educational purposes only and it is not intended to be a substitute for informed medical advice or care. Consult with your doctor before use and if you have questions about magnets and your health. Our products are not being sold as medical devices, or to replace professionally prescribed medical treatment, and are not intended to diagnose, prescribe, treat, cure, or prevent any disease. Reported effects vary from person to person. Remember that any self-help application is the sole responsibility of the user and that the use of magnets should not replace treatment of qualified medical professionals.

We make reasonable efforts to have current and accurate information on this website. We are not responsible for errors or omissions or any results that may be obtained from the use of this website or our products. We make no warranties or representations overt or implied as to the completeness, accuracy, or usefulness of any information, opinions, advice, or products on this website. The user assumes any risk as to the information on this website and the use of our products.
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